Assists in the day-to-day operations of the KANA Fitness Center; Ensures that the clients have a clean and safe environment to train; Participates in Wellness Center program support. Assist in promotion of Wellness Center programs and services.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Supports the organization’s mission and goals and quality standards. Embraces KANA’s culture of serving the whole person through our provision of services. Incorporates KANA’s core values of Courtesy, Caring, Respect, Sharing, and Pride in all activities and decisions.
- Upholds KANA’s Code of Ethics by conducting professional activities with honesty, integrity, respect, fairness, and good faith in a manner that reflects positively upon the organization.
- Maintains a consistent presence in the KANA Wellness Center. Greets and assists clients and maintains general knowledge of exercise programs and equipment offered by the KANA Wellness Center.
- Orients and registers new clientele to the KANA Wellness Center with appropriate intake forms.
- Registers new clients with appropriate intake forms. Enters new clients into management software; maintain current waivers and other paperwork pertaining to registration and client management. Verifies and updates registration, and eligibility of all clients for Wellness Center usage.
- Assists in the day to day operations of the KANA Wellness Center to include opening and/or closing the facility, maintaining facility equipment and supplies, providing safe and appropriate instruction on equipment use, staffing the facility during open hours to assist clients, answering phones, and monitoring the use of the facility and its equipment.
- Introduces clients to our electronic membership software and fitness features. Assists them to set up their own user account and mobile app. Engages regularly online with participants to provide motivation and assistance to help participants reach their health and fitness goals.
- Collaborates with KANA Communications to promote Wellness Center programs and services in our community.
- Maintains the KANA Wellness Center in a clean and safe condition, including minor custodial work and laundry.
- Promote member registration, group classes, 1:1 personal training, and other initiatives as assigned.
- Provides clerical and administrative support to department staff as assigned.
Additional responsibilities based on assigned oversite:
- Remains current on updates and attend all trainings for electronic membership software (Glofox), train Wellness Center staff accordingly.
- Participates in the development, preparation, and distribution of information about KANA Wellness Center activities and community events through publications, press releases, flyers, community announcements, advertising and other activities as assigned.
- Obtains appropriate photo release authorization from participants.
- Assists Wellness Center Manager, Wellness Center Personal Trainers, and Group Fitness Instructors in creating materials to promote health and wellness; both for general use and customized wellness training programs for exercise patients.
- Work collaboratively with tribal, community and other partners to coordinate events promoting health and wellness as assigned.
Supervisory Responsibilities This job has no supervisory responsibilities.
Requirements
High School diploma or equivalent and one year experience working with the public in a clerical, customer service, or fitness capacity.
